Eligibility. You must be 18 or over, resident in India,
acting for yourself, and using money that is lawfully yours. One account per
person. A second account for the same person or PAN may be closed and any
referral commission on it voided.
Your account is yours to protect. Keep your password and
your one-time codes to yourself. Anything done through your session is
treated as done by you. Tell us at once if you think someone else has
access.
Accuracy. The name, date of birth, PAN and address you
give must be true and must match your documents. A mismatch will hold up
verification and withdrawals.
What you may not do. Use the platform for anyone else's
money, launder proceeds of crime, break sanctions, automate abuse of the
API, attempt to interfere with pricing or matching, or attack the
infrastructure. Any of these ends the account.
What we may do. Refuse or reverse a transaction that
appears fraudulent or mistaken, hold a withdrawal while we verify it, pause
trading when the price feed is unreliable, and change fees or settings with
notice on this site. Where we reverse something, it appears as its own
ledger entry — never as an edit to the original.
Fees. Entry and exit fees are shown before you confirm
any order, with GST on the fee stated separately. Deposits and withdrawals
carry no platform fee. Current rates are always in the footer of every page
and on the
overview.
Cancellation and refunds. An unfilled order can be
cancelled at any time and the escrow is released in full. A filled order
cannot be undone — it is an executed transaction, not a purchase of goods,
and there is no cooling-off period. A deposit that was never credited is
returned to the account it came from.
Availability. We aim to be up continuously but we do not
guarantee it. Maintenance, host failure and feed outages happen, and during
an outage you may be unable to trade.
Limits on our liability. We are liable for our own
failure to execute what you instructed, and for money we hold for you. We
are not liable for market losses, for the price of Bitcoin, for your tax
position, or for consequential loss. Nothing here excludes liability we
cannot lawfully exclude — including for fraud.
Closing an account. You can withdraw your rupee balance
and stop using the platform whenever you like. We keep the records we are
required to keep, for as long as we are required to keep them.